CASE STUDY · BFSI
Tier-1 Bank SOC Modernization
73% MTTR reduction across a 1,400-endpoint estate after consolidating 4 SIEMs into a unified Cylentrix-managed SOC mapped to MITRE ATT&CK.
73%
MTTR REDUCTION
01CHALLENGE
The starting position.
A Tier-1 Indian private-sector bank operated four overlapping SIEMs across business units, with no unified detection model and a mean-time-to-respond measured in hours. Audit findings from the previous RBI cycle had flagged operational gaps that the bank's leadership wanted closed before the next examination.
02APPROACH
What Cylentrix did.
Cylentrix consolidated the four SIEMs into a single managed-SOC operating model mapped to MITRE ATT&CK. Detection engineering replaced ad-hoc rule-writing. Threat hunting became a continuous discipline. Incident-response runbooks were rebuilt from first principles, tested under realistic adversary scenarios, and integrated with the bank's wider crisis-management programme.
03OUTCOME
What changed.
73% reduction in mean-time-to-respond across the 1,400-endpoint estate. Audit-ready evidence pack mapped to the RBI Cyber Framework. SOC operations now run continuously across two geographies with hand-off discipline between shifts. Detection engineering ships new rules weekly.