SOC OPERATIONAL · 24/7 India · USA · Singapore
SECURE EMAIL GATEWAY

Secure
Email
at the perimeter.

Phishing, BEC and malware defence at the email perimeter — with sandboxing, brand impersonation defence, and DMARC engineering.

01The Problem We Solve

Why most deployments
under-deliver.

Email remains the #1 enterprise threat vector. Cylentrix engineers secure email as an end-to-end programme: SEG selection, DMARC enforcement, awareness training, and BEC-specific defence.

02Capabilities

What Secure Email Gateway includes.

A complete capability set engineered, deployed and operated by Cylentrix engineers — measured against documented client outcomes.

01 / 08

SEG platform engineering

Mimecast, Proofpoint, Abnormal, Microsoft Defender — selected against use case.

02 / 08

Phishing defence

URL-rewrite, time-of-click protection, sandboxing, and ML-based phish detection.

03 / 08

BEC & impersonation defence

Display-name spoofing, lookalike-domain detection, executive-targeted protection.

04 / 08

DMARC, SPF, DKIM

Authentication enforcement to p=reject with continuous monitoring.

05 / 08

DLP & encryption

Outbound email DLP and TLS/PGP/S-MIME encryption.

06 / 08

Awareness training

KnowBe4, Cofense — campaigns, simulations, and just-in-time learning.

07 / 08

Email archiving & ediscovery

Compliant archiving for retention and legal hold.

08 / 08

Quarantine & SOC integration

Quarantine handover into SOC playbooks for analysis.

03Outcomes

Numbers that
matter.

Typical outcomes Cylentrix has delivered on Secure Email Gateway engagements. Specific metrics depend on baseline, scope and operating cadence.

99%+
Phish blocked at perimeter

Engineered for outcomes that survive a steering-committee review.

p=reject
DMARC enforcement on owned domains

Engineered for outcomes that survive a steering-committee review.

60%
Reduction in user phish-clicks

Engineered for outcomes that survive a steering-committee review.

<5 min
BEC quarantine response

Engineered for outcomes that survive a steering-committee review.

04Service Tiers & SLA

Engineered
SLAs at every tier.

Service tiers are engineered around real operations cadence, not RFP boilerplate. Each tier ships with documented SLAs and named accountability.

FOUNDATION

Run-state operations

P1 RESPONSE15 min
AVAILABILITY99.5%+
REPORTINGMonthly
REVIEWSQuarterly
ENTERPRISE

Full operations + uplift

P1 RESPONSE5 min
AVAILABILITY99.95%+
REPORTINGReal-time
REVIEWSMonthly
MISSION-CRITICAL

Multi-site, multi-region

P1 RESPONSE2 min
AVAILABILITY99.99%+
REPORTINGReal-time
REVIEWSBi-weekly
SOVEREIGN

Regulated & sovereign workloads

P1 RESPONSE1 min
AVAILABILITY99.999%
RESIDENCYIn-country
CLEARANCEAs reqd
05Tools & Platforms

Vendor-neutral. Engineering-led.

Cylentrix is vendor-neutral. We select platforms against use case and operating model — not vendor relationships.

MimecastProofpointAbnormal SecurityMicrosoft Defender for O365KnowBe4CofenseCisco Secure EmailMimecastProofpointAbnormal SecurityMicrosoft Defender for O365KnowBe4CofenseCisco Secure EmailMimecastProofpointAbnormal SecurityMicrosoft Defender for O365KnowBe4CofenseCisco Secure Email
06Frequently Asked

Questions about
Secure Email Gateway.

Talk to an architect
What is the typical onboarding timeline?

Onboarding for Secure Email Gateway typically runs 4-8 weeks from contract for foundation tier; longer for mission-critical multi-site engagements. Time-to-first-value is engineered around acceptance gates, not vendor calendars.

How is pricing structured?

Pricing combines a baseline managed-service run-rate with consumption-linked components for variable workload. Multi-pillar engagements (cyber + IT + telecom) typically deliver 18-30% lower TCO vs siloed vendors.

Do you support hybrid and multi-cloud environments?

Yes. Secure Email Gateway engagements regularly span on-prem, AWS, Azure and GCP. Engineering and operations are unified across these environments under a single accountable model.

Are services available outside India?

Yes. Cylentrix operates across India, USA and Singapore — supporting clients globally with follow-the-sun coverage and regional engineering presence.

How is regulatory compliance handled?

Each engagement ships with a control-evidence pack mapped to the relevant regulatory frameworks (RBI, SEBI, IRDAI, ISO 27001, SOC 2, PCI-DSS, HIPAA, GDPR, DPDPA). Quarterly business reviews include compliance posture as a standing agenda item.

READY WHEN YOU ARE

Build the
boundaryless enterprise.

Book a 30-minute strategy call with a Cylentrix principal — under NDA on request, no slideware, no upsell pitch.

RESPONSE WITHIN 1 BUSINESS DAY · NDA AVAILABLE ON REQUEST