SOC OPERATIONAL · 24/7 India · USA · Singapore
ENDPOINT · EDR / XDR

Endpoint
Security
& EDR — beyond legacy AV.

Behaviour-based endpoint protection across laptops, servers and cloud workloads. CrowdStrike, SentinelOne, Microsoft Defender — engineered, deployed and managed.

01The Problem We Solve

Why most deployments
under-deliver.

EDR is only as good as how you deploy and tune it. Cylentrix runs the EDR operating model: agent-coverage tracking, exclusion governance, detection tuning, IR integration, and managed XDR services across endpoint, identity and cloud telemetry.

02Capabilities

What Endpoint Security & EDR includes.

A complete capability set engineered, deployed and operated by Cylentrix engineers — measured against documented client outcomes.

01 / 08

Platform selection & deployment

Vendor-neutral selection: CrowdStrike, SentinelOne, Defender, Trellix, Sophos.

02 / 08

Agent-coverage governance

Continuous reconciliation against asset inventory, with reports for audit committees.

03 / 08

Detection engineering

Custom IOAs, exclusions and prevention policies tuned per environment.

04 / 08

Managed XDR

Cross-domain telemetry: endpoint + identity + email + cloud — single managed pane.

05 / 08

Threat hunting

Hypothesis-led hunts on EDR telemetry, mapped to ATT&CK.

06 / 08

IR integration

EDR-driven containment, host isolation, forensic packaging.

07 / 08

OT/IoT extensions

Where applicable — passive OT visibility paired with EDR on connected workstations.

08 / 08

KPI reporting

Coverage, dwell time, prevention rate, IR cycle time.

03Outcomes

Numbers that
matter.

Typical outcomes Cylentrix has delivered on Endpoint Security & EDR engagements. Specific metrics depend on baseline, scope and operating cadence.

99%+
Endpoint coverage maintained

Engineered for outcomes that survive a steering-committee review.

<3 min
Auto-containment time

Engineered for outcomes that survive a steering-committee review.

85%
Mal-actor reduction at endpoint

Engineered for outcomes that survive a steering-committee review.

100%
Servers and laptops covered

Engineered for outcomes that survive a steering-committee review.

04Service Tiers & SLA

Engineered
SLAs at every tier.

Service tiers are engineered around real operations cadence, not RFP boilerplate. Each tier ships with documented SLAs and named accountability.

FOUNDATION

Run-state operations

P1 RESPONSE15 min
AVAILABILITY99.5%+
REPORTINGMonthly
REVIEWSQuarterly
ENTERPRISE

Full operations + uplift

P1 RESPONSE5 min
AVAILABILITY99.95%+
REPORTINGReal-time
REVIEWSMonthly
MISSION-CRITICAL

Multi-site, multi-region

P1 RESPONSE2 min
AVAILABILITY99.99%+
REPORTINGReal-time
REVIEWSBi-weekly
SOVEREIGN

Regulated & sovereign workloads

P1 RESPONSE1 min
AVAILABILITY99.999%
RESIDENCYIn-country
CLEARANCEAs reqd
05Tools & Platforms

Vendor-neutral. Engineering-led.

Cylentrix is vendor-neutral. We select platforms against use case and operating model — not vendor relationships.

CrowdStrike FalconSentinelOne SingularityMicrosoft Defender XDRTrellix EDRSophos Intercept XCybereasonCrowdStrike FalconSentinelOne SingularityMicrosoft Defender XDRTrellix EDRSophos Intercept XCybereasonCrowdStrike FalconSentinelOne SingularityMicrosoft Defender XDRTrellix EDRSophos Intercept XCybereason
06Frequently Asked

Questions about
Endpoint Security & EDR.

Talk to an architect
What is the typical onboarding timeline?

Onboarding for Endpoint Security & EDR typically runs 4-8 weeks from contract for foundation tier; longer for mission-critical multi-site engagements. Time-to-first-value is engineered around acceptance gates, not vendor calendars.

How is pricing structured?

Pricing combines a baseline managed-service run-rate with consumption-linked components for variable workload. Multi-pillar engagements (cyber + IT + telecom) typically deliver 18-30% lower TCO vs siloed vendors.

Do you support hybrid and multi-cloud environments?

Yes. Endpoint Security & EDR engagements regularly span on-prem, AWS, Azure and GCP. Engineering and operations are unified across these environments under a single accountable model.

Are services available outside India?

Yes. Cylentrix operates across India, USA and Singapore — supporting clients globally with follow-the-sun coverage and regional engineering presence.

How is regulatory compliance handled?

Each engagement ships with a control-evidence pack mapped to the relevant regulatory frameworks (RBI, SEBI, IRDAI, ISO 27001, SOC 2, PCI-DSS, HIPAA, GDPR, DPDPA). Quarterly business reviews include compliance posture as a standing agenda item.

READY WHEN YOU ARE

Build the
boundaryless enterprise.

Book a 30-minute strategy call with a Cylentrix principal — under NDA on request, no slideware, no upsell pitch.

RESPONSE WITHIN 1 BUSINESS DAY · NDA AVAILABLE ON REQUEST