24/7 Network Operations Centre with proactive monitoring across LAN, WAN, cloud, and DC. Driven by ITIL, measured by availability.
A NOC is judged by what it prevents, not what it sees. Cylentrix runs proactive NOC operations with predictive monitoring, automated remediation, and tier-1/2/3 escalation — measured against availability and MTTR.
A complete capability set engineered, deployed and operated by Cylentrix engineers — measured against documented client outcomes.
End-to-end visibility across network, server, storage, virtualisation and cloud.
Automation runbooks for known event patterns — fix-before-ticket.
Trend-based capacity planning and quarterly performance reviews.
ITIL-aligned change board, CAB facilitation, release coordination.
Single-point-of-escalation across OEMs and carriers.
ServiceNow, Jira, BMC — workflow integration and CMDB hygiene.
Availability, MTTR, change-success-rate, SLA compliance.
Operational runbooks owned, updated, and exercised.
Typical outcomes Cylentrix has delivered on Managed NOC engagements. Specific metrics depend on baseline, scope and operating cadence.
Service tiers are engineered around real operations cadence, not RFP boilerplate. Each tier ships with documented SLAs and named accountability.
Cylentrix is vendor-neutral. We select platforms against use case and operating model — not vendor relationships.
Onboarding for Managed NOC typically runs 4-8 weeks from contract for foundation tier; longer for mission-critical multi-site engagements. Time-to-first-value is engineered around acceptance gates, not vendor calendars.
Pricing combines a baseline managed-service run-rate with consumption-linked components for variable workload. Multi-pillar engagements (cyber + IT + telecom) typically deliver 18-30% lower TCO vs siloed vendors.
Yes. Managed NOC engagements regularly span on-prem, AWS, Azure and GCP. Engineering and operations are unified across these environments under a single accountable model.
Yes. Cylentrix operates across India, USA and Singapore — supporting clients globally with follow-the-sun coverage and regional engineering presence.
Each engagement ships with a control-evidence pack mapped to the relevant regulatory frameworks (RBI, SEBI, IRDAI, ISO 27001, SOC 2, PCI-DSS, HIPAA, GDPR, DPDPA). Quarterly business reviews include compliance posture as a standing agenda item.
Book a 30-minute strategy call with a Cylentrix principal — under NDA on request, no slideware, no upsell pitch.