Three continents. One operating spine.
Cylentrix operates across India, the United States and Singapore — three 24/7 SOCs, follow-the-sun engineering, and site-resident leadership at every major client engagement.
Pune, India — the operating heart.
Cylentrix's headquarters and primary operations centre sit in Pune's Pimpri-Chinchwad enterprise corridor, a deliberately chosen location at the confluence of India's engineering talent base and the country's largest financial-services regional cluster. The Pune campus houses our flagship 24/7 Security Operations Centre, the Network Operations Centre, the Research Office, and the executive committee.
Office No. 411, KP Square, Mohan Nagar, Pimpri Chinchwad, Pune — 411019, Maharashtra, India
+91 99222 30055 · sales@cylentrix.com
North America — follow-the-sun coverage.
Our US presence anchors the Western-hemisphere coverage of the global SOC, with consulting capacity for North American clients and the regulatory specialisation required to operate in the US healthcare, BFSI and technology sectors. The team operates as the daytime layer of the follow-the-sun model, with seamless hand-off into the Pune SOC at end of business.
APAC — regional gateway.
Singapore anchors our Asia-Pacific operations and serves as the regulatory and commercial gateway for clients across Southeast Asia. The Singapore team specialises in regional financial services, sovereign-cloud engagements, and APAC-headquartered clients with operations across multiple jurisdictions.
Follow-the-sun, signed-over.
Our follow-the-sun model is not a marketing claim. It is a daily operating cadence with documented hand-off discipline between geographies. Every active incident has a named owner in the receiving geography before the handing-over geography ends shift. Every long-term client has a regional sponsor in their primary geography and a global sponsor on the executive committee.
This operating shape is what allows us to commit to the SLAs we publish — 24/7 means a human in front of a console, not an automated alerting queue.