The accountable enterprise technology partner.
For more than fifteen years, Cylentrix has been the operating spine for regulated enterprises that cannot afford downtime, breach, or a vendor stack that refuses to take responsibility. We engineer cybersecurity, managed IT and telecom as one accountable platform — under unified SLAs, with one named owner, across India, the United States and Singapore.
Engineers first. Operators always.
Cylentrix was founded in 2010 to fix a recurring problem in regulated industries: enterprise technology delivered as siloed projects, with diluted accountability when something broke. Our answer was an integrated operating model — one team, one accountable partner, one SLA spine — that has now defended over 200 regulated organisations across three continents.
We are not a reseller. We are not an analyst firm. We are an operating partner — the team that runs the SOC at three in the morning, that engineers the cutover at the data centre, that walks regulators through control evidence at audit time. Our work is judged by uptime, MTTR, audit findings, and the trust of the people whose names sit on the breach-notification line.
The Cylentrix platform spans three integrated practices — Cybersecurity, Managed IT, and Telecom & Connectivity — supported by 120+ certified engineers, three 24/7 operations centres, and a research office that publishes the same intelligence that informs every engagement.
What we believe
- Accountability is operational, not contractual. SLAs matter. Operating culture matters more.
- Integration is the product. Cyber, IT and telecom are not three procurement events. They are one operating reality.
- Boards deserve plain language. Cyber risk is business risk. Our reporting reflects that.
- Regulated industries deserve specialist depth. A generalist MSP cannot defend a Tier-1 bank.
- Engineers should write the research. The Cylentrix Research Office is staffed by the people who run the operations they write about.
Where we operate
Our headquarters are in Pune, India, with operating presences in the United States and Singapore. Three 24/7 SOCs follow the sun. Engineering and consulting teams operate across major Indian metros with site-resident leadership at every long-term client engagement.
A decade and a half of operating proof.
A 5-stage operating cadence.
Every Cylentrix engagement runs the same disciplined cadence — discovery to optimisation — with named accountability and evidence at every gate.
Discover
Asset, risk and connectivity baseline. Threat-model and current-state architecture review.
Design
Target-state blueprint mapped to regulatory frameworks. HLD, LLD, RACI and runbook scaffolding.
Deploy
Phased build with controlled cutovers, change management and integrated testing.
Defend
24/7 managed operations: SOC, NOC, incident response, vulnerability management.
Optimise
Quarterly business reviews, FinOps tuning, threat-posture maturity uplift.