A 24/7 Security Operations Centre engineered around MITRE ATT&CK — with SIEM, SOAR, threat hunting, and named client-success leadership under unified SLAs.
Most enterprises don't lack tools — they lack operational discipline. Disparate SIEMs, untuned alerts, and unowned playbooks create alert fatigue without measurable risk reduction. Cylentrix Managed SOC fixes the operating model, not just the dashboard.
A complete capability set engineered, deployed and operated by Cylentrix engineers — measured against documented client outcomes.
Round-the-clock SOC analysts working tier-1/2/3 escalation paths with documented playbooks per use case.
Use-case library built and tuned to the ATT&CK framework with quarterly coverage reviews.
Splunk, Sentinel, QRadar, Elastic — onboarding, parser engineering, and continuous use-case tuning.
Playbook-driven response with automated containment, enrichment and ticket lifecycle.
Monthly hypothesis-driven hunts informed by threat intelligence, telemetry analysis and red-team output.
Tracked CVE remediation linked to asset criticality and exploit availability.
Pre-contracted IR with 30-min engagement SLA and chain-of-custody-ready forensics.
QBR with KPIs, ATT&CK coverage gaps, and a 90-day uplift roadmap.
Typical outcomes Cylentrix has delivered on Managed SOC engagements. Specific metrics depend on baseline, scope and operating cadence.
Service tiers are engineered around real operations cadence, not RFP boilerplate. Each tier ships with documented SLAs and named accountability.
Cylentrix is vendor-neutral. We select platforms against use case and operating model — not vendor relationships.
Onboarding for Managed SOC typically runs 4-8 weeks from contract for foundation tier; longer for mission-critical multi-site engagements. Time-to-first-value is engineered around acceptance gates, not vendor calendars.
Pricing combines a baseline managed-service run-rate with consumption-linked components for variable workload. Multi-pillar engagements (cyber + IT + telecom) typically deliver 18-30% lower TCO vs siloed vendors.
Yes. Managed SOC engagements regularly span on-prem, AWS, Azure and GCP. Engineering and operations are unified across these environments under a single accountable model.
Yes. Cylentrix operates across India, USA and Singapore — supporting clients globally with follow-the-sun coverage and regional engineering presence.
Each engagement ships with a control-evidence pack mapped to the relevant regulatory frameworks (RBI, SEBI, IRDAI, ISO 27001, SOC 2, PCI-DSS, HIPAA, GDPR, DPDPA). Quarterly business reviews include compliance posture as a standing agenda item.
Book a 30-minute strategy call with a Cylentrix principal — under NDA on request, no slideware, no upsell pitch.