24/7 IR retainer with documented engagement SLAs, chain-of-custody-ready forensics, and a playbook that's run dozens of times before yours.
The first 4 hours decide the next 4 weeks. Cylentrix's IR practice runs as a pre-contracted retainer with rehearsed playbooks, named senior responders, and forensic capability across cloud, endpoint and network telemetry.
A complete capability set engineered, deployed and operated by Cylentrix engineers — measured against documented client outcomes.
Pre-contracted engagement with 30-min response SLA and named senior leads.
Executive and technical tabletop drills tailored to your sector and threat model.
Endpoint, memory, cloud and network forensics — chain-of-custody ready.
Identity isolation, host containment, network segmentation under change-control.
Validated clean rebuilds, key rotation, immutable-backup restoration.
TTP analysis mapped to known threat groups via MITRE ATT&CK and intel.
Comms playbook for execs, regulators, customers and counsel.
Root-cause analysis with engineering-actionable hardening backlog.
Typical outcomes Cylentrix has delivered on Incident Response engagements. Specific metrics depend on baseline, scope and operating cadence.
Service tiers are engineered around real operations cadence, not RFP boilerplate. Each tier ships with documented SLAs and named accountability.
Cylentrix is vendor-neutral. We select platforms against use case and operating model — not vendor relationships.
Onboarding for Incident Response typically runs 4-8 weeks from contract for foundation tier; longer for mission-critical multi-site engagements. Time-to-first-value is engineered around acceptance gates, not vendor calendars.
Pricing combines a baseline managed-service run-rate with consumption-linked components for variable workload. Multi-pillar engagements (cyber + IT + telecom) typically deliver 18-30% lower TCO vs siloed vendors.
Yes. Incident Response engagements regularly span on-prem, AWS, Azure and GCP. Engineering and operations are unified across these environments under a single accountable model.
Yes. Cylentrix operates across India, USA and Singapore — supporting clients globally with follow-the-sun coverage and regional engineering presence.
Each engagement ships with a control-evidence pack mapped to the relevant regulatory frameworks (RBI, SEBI, IRDAI, ISO 27001, SOC 2, PCI-DSS, HIPAA, GDPR, DPDPA). Quarterly business reviews include compliance posture as a standing agenda item.
Book a 30-minute strategy call with a Cylentrix principal — under NDA on request, no slideware, no upsell pitch.