SOC OPERATIONAL · 24/7 India · USA · Singapore
SIEM & SOAR · OPERATIONS

SIEM
& SOAR
tuned for action, not noise.

Centralised log analytics, correlation, and SOAR-ready playbooks. Built for SOC operators who measure success in MTTR and dwell time, not dashboards.

01The Problem We Solve

Why most deployments
under-deliver.

Most SIEM deployments fail at parser engineering and use-case tuning, not technology. Cylentrix delivers SIEM as an operating capability — onboarded, tuned, automated, and continuously improved against measurable detection KPIs.

02Capabilities

What SIEM & SOAR includes.

A complete capability set engineered, deployed and operated by Cylentrix engineers — measured against documented client outcomes.

01 / 08

SIEM architecture & sizing

Greenfield design and brownfield re-architecture for Splunk, Sentinel, QRadar, Elastic.

02 / 08

Log source onboarding

Parser engineering, normalisation, and CIM/ECS schema mapping at scale.

03 / 08

Use-case engineering

MITRE ATT&CK mapped detections, false-positive tuning and ongoing review.

04 / 08

SOAR playbooks

Cortex XSOAR, Tines, Splunk SOAR — orchestration, enrichment, automated containment.

05 / 08

Threat-intel enrichment

MISP, OpenCTI, commercial feeds wired into detection and triage.

06 / 08

Reporting & QBR

Detection coverage, MTTD/MTTR, false-positive rate, ATT&CK heatmap.

07 / 08

Cloud-native data lake

Splunk Cloud, Sentinel, Chronicle — cost-aware tiering, hot/warm/cold.

08 / 08

Compliance reporting

Pre-built audit packs for ISO 27001, PCI-DSS, RBI, SOC 2.

03Outcomes

Numbers that
matter.

Typical outcomes Cylentrix has delivered on SIEM & SOAR engagements. Specific metrics depend on baseline, scope and operating cadence.

90%
Reduction in false positives

Engineered for outcomes that survive a steering-committee review.

<5 min
Median enrichment time

Engineered for outcomes that survive a steering-committee review.

70+
Use cases live in 90 days

Engineered for outcomes that survive a steering-committee review.

100%
ATT&CK technique coverage tracked

Engineered for outcomes that survive a steering-committee review.

04Service Tiers & SLA

Engineered
SLAs at every tier.

Service tiers are engineered around real operations cadence, not RFP boilerplate. Each tier ships with documented SLAs and named accountability.

FOUNDATION

Run-state operations

P1 RESPONSE15 min
AVAILABILITY99.5%+
REPORTINGMonthly
REVIEWSQuarterly
ENTERPRISE

Full operations + uplift

P1 RESPONSE5 min
AVAILABILITY99.95%+
REPORTINGReal-time
REVIEWSMonthly
MISSION-CRITICAL

Multi-site, multi-region

P1 RESPONSE2 min
AVAILABILITY99.99%+
REPORTINGReal-time
REVIEWSBi-weekly
SOVEREIGN

Regulated & sovereign workloads

P1 RESPONSE1 min
AVAILABILITY99.999%
RESIDENCYIn-country
CLEARANCEAs reqd
05Tools & Platforms

Vendor-neutral. Engineering-led.

Cylentrix is vendor-neutral. We select platforms against use case and operating model — not vendor relationships.

SplunkMicrosoft SentinelIBM QRadarElastic SecurityCortex XSOARTinesMISPOpenCTISplunkMicrosoft SentinelIBM QRadarElastic SecurityCortex XSOARTinesMISPOpenCTISplunkMicrosoft SentinelIBM QRadarElastic SecurityCortex XSOARTinesMISPOpenCTI
06Frequently Asked

Questions about
SIEM & SOAR.

Talk to an architect
What is the typical onboarding timeline?

Onboarding for SIEM & SOAR typically runs 4-8 weeks from contract for foundation tier; longer for mission-critical multi-site engagements. Time-to-first-value is engineered around acceptance gates, not vendor calendars.

How is pricing structured?

Pricing combines a baseline managed-service run-rate with consumption-linked components for variable workload. Multi-pillar engagements (cyber + IT + telecom) typically deliver 18-30% lower TCO vs siloed vendors.

Do you support hybrid and multi-cloud environments?

Yes. SIEM & SOAR engagements regularly span on-prem, AWS, Azure and GCP. Engineering and operations are unified across these environments under a single accountable model.

Are services available outside India?

Yes. Cylentrix operates across India, USA and Singapore — supporting clients globally with follow-the-sun coverage and regional engineering presence.

How is regulatory compliance handled?

Each engagement ships with a control-evidence pack mapped to the relevant regulatory frameworks (RBI, SEBI, IRDAI, ISO 27001, SOC 2, PCI-DSS, HIPAA, GDPR, DPDPA). Quarterly business reviews include compliance posture as a standing agenda item.

READY WHEN YOU ARE

Build the
boundaryless enterprise.

Book a 30-minute strategy call with a Cylentrix principal — under NDA on request, no slideware, no upsell pitch.

RESPONSE WITHIN 1 BUSINESS DAY · NDA AVAILABLE ON REQUEST