SOC OPERATIONAL · 24/7 India · USA · Singapore
MANAGED IT · ENTERPRISE PRACTICE

Managed
Run, optimise, transform.

End-to-end managed IT — from 24/7 NOC to cloud landing zones to data-centre operations — designed for enterprises where IT needs to be a competitive advantage, not a cost centre.

01The Managed IT Practice

A complete operating
capability.

Managed IT services from Cylentrix span 18 engineered capabilities — designed to be deployed standalone or as a unified, multi-pillar managed service.

01 / 18

Managed NOC

24/7 Network Operations Centre with proactive monitoring across LAN/WAN and cloud.

02 / 18

Managed IT Services

End-to-end MSP — strategy, operations, escalation and continuous improvement.

03 / 18

IT Helpdesk

L1/L2/L3 helpdesk with SLA-backed resolution and unified ticketing.

04 / 18

AMC Services

Annual maintenance contracts for hardware, software and IT infrastructure.

05 / 18

Cloud Migration

AWS, Azure, GCP migration — strategy, app rationalisation and FinOps-tuned cutover.

06 / 18

Cloud Infrastructure

Hybrid landing zones, multi-cloud architecture, Kubernetes and platform services.

07 / 18

Data Centre Services

Tier-III/IV design, build and operations across carrier-neutral facilities.

08 / 18

Colocation Services

Carrier-neutral colocation with redundant power, cooling and connectivity.

09 / 18

Server & Storage

Compute and storage engineered to SLA — block, file, object, and tape.

10 / 18

Virtualization

Server, desktop and network virtualisation across VMware, KVM and Hyper-V.

11 / 18

Backup & DR

Tier-aligned backup architecture, DRaaS, immutable backup and tested failover.

12 / 18

IT Asset Management

Lifecycle, license and hardware tracking across distributed estates.

13 / 18

Structured Cabling

Cat 6A, OM4/OM5 and OS2 cabling design and installation.

14 / 18

CCTV & Surveillance

IP-based surveillance, VMS, analytics and integration with access control.

15 / 18

Biometric Access Control

Fingerprint, facial and multi-factor access control integrated with HRMS.

16 / 18

Smart Office & IoT

Connected workplace platforms — sensors, occupancy, energy and HVAC.

17 / 18

Hardware Procurement

Carrier-neutral procurement, staging, deployment and asset commissioning.

18 / 18

Software Licensing

Procurement, true-up and audit support for major OEM licenses.

"Cylentrix's managed it practice runs as an operating partner, not a vendor. That distinction shows up in every quarterly review."
VP — INFRASTRUCTURE & SECURITY·FORTUNE 500 ENTERPRISE
02Outcomes Delivered

Measurable. Audited.
Signed off.

Outcomes delivered for Managed IT clients across regulated industries, measured against board-approved KPIs.

99.95%+
NETWORK AVAILABILITY

Across multi-site managed NOC engagements.

42%
CLOUD TCO REDUCTION

Typical 24-month cloud-migration outcome.

30%
TICKET REDUCTION

Via automation, in 12 months across MSP engagements.

100%
BCP/DR DRILLED

Quarterly DR validation across protected workloads.

03The Cylentrix Framework

A disciplined,
five-stage delivery model.

i.

Discover

Asset, risk and connectivity baseline. Stakeholder workshops, threat-model and current-state architecture review.

ii.

Design

Target-state blueprint mapped to regulatory frameworks. Deliverable: HLD, LLD, RACI, runbook scaffolding.

iii.

Deploy

Phased build with controlled cutovers, change management, and integrated testing — measured against acceptance criteria.

iv.

Defend

24/7 managed operations under enterprise SLAs, with named client-success leadership.

v.

Optimise

Quarterly business reviews, FinOps tuning, maturity uplift, continuous control improvement.

READY WHEN YOU ARE

Build the
boundaryless enterprise.

Book a 30-minute strategy call with a Cylentrix principal — under NDA on request, no slideware, no upsell pitch.

RESPONSE WITHIN 1 BUSINESS DAY · NDA AVAILABLE ON REQUEST