SOC OPERATIONAL · 24/7 India · USA · Singapore
IT ASSET MANAGEMENT · ITAM

IT Asset
Management
across the lifecycle.

Lifecycle, license and hardware tracking across distributed estates — built around audit-readiness and refresh-planning discipline.

01The Problem We Solve

Why most deployments
under-deliver.

ITAM fails when it lives in a spreadsheet. Cylentrix builds ITAM as an operational capability — discovery, reconciliation, lifecycle tracking, and license-compliance reporting that actually survives an audit.

02Capabilities

What IT Asset Management includes.

A complete capability set engineered, deployed and operated by Cylentrix engineers — measured against documented client outcomes.

01 / 08

Asset discovery & CMDB

Automated discovery into ServiceNow, ManageEngine, Snipe-IT or Lansweeper CMDB.

02 / 08

Hardware lifecycle

Procurement → deploy → manage → refresh → dispose, tracked end-to-end.

03 / 08

Software license management

Microsoft, VMware, Oracle, Adobe — entitlement vs deployment reconciliation.

04 / 08

Cloud asset reconciliation

Cloud-account discovery integrated with on-prem inventory.

05 / 08

Refresh planning

Multi-year refresh forecasts aligned to depreciation and EOL.

06 / 08

ITSM integration

CMDB-to-ITSM linkage for change, incident, and CMDB hygiene.

07 / 08

Audit-ready reporting

Quarterly entitlement, deployment and gap reporting.

08 / 08

Disposal & e-waste

Certified, audit-tracked secure disposal.

03Outcomes

Numbers that
matter.

Typical outcomes Cylentrix has delivered on IT Asset Management engagements. Specific metrics depend on baseline, scope and operating cadence.

100%
Asset coverage in CMDB

Engineered for outcomes that survive a steering-committee review.

0
License-true-up surprises

Engineered for outcomes that survive a steering-committee review.

Quarterly
Reconciliation cadence

Engineered for outcomes that survive a steering-committee review.

100%
Audit-ready evidence

Engineered for outcomes that survive a steering-committee review.

04Service Tiers & SLA

Engineered
SLAs at every tier.

Service tiers are engineered around real operations cadence, not RFP boilerplate. Each tier ships with documented SLAs and named accountability.

FOUNDATION

Run-state operations

P1 RESPONSE15 min
AVAILABILITY99.5%+
REPORTINGMonthly
REVIEWSQuarterly
ENTERPRISE

Full operations + uplift

P1 RESPONSE5 min
AVAILABILITY99.95%+
REPORTINGReal-time
REVIEWSMonthly
MISSION-CRITICAL

Multi-site, multi-region

P1 RESPONSE2 min
AVAILABILITY99.99%+
REPORTINGReal-time
REVIEWSBi-weekly
SOVEREIGN

Regulated & sovereign workloads

P1 RESPONSE1 min
AVAILABILITY99.999%
RESIDENCYIn-country
CLEARANCEAs reqd
05Tools & Platforms

Vendor-neutral. Engineering-led.

Cylentrix is vendor-neutral. We select platforms against use case and operating model — not vendor relationships.

ServiceNow ITAMManageEngine AssetExplorerSnipe-ITLansweeperFlexeraSnowServiceNow ITAMManageEngine AssetExplorerSnipe-ITLansweeperFlexeraSnowServiceNow ITAMManageEngine AssetExplorerSnipe-ITLansweeperFlexeraSnow
06Frequently Asked

Questions about
IT Asset Management.

Talk to an architect
What is the typical onboarding timeline?

Onboarding for IT Asset Management typically runs 4-8 weeks from contract for foundation tier; longer for mission-critical multi-site engagements. Time-to-first-value is engineered around acceptance gates, not vendor calendars.

How is pricing structured?

Pricing combines a baseline managed-service run-rate with consumption-linked components for variable workload. Multi-pillar engagements (cyber + IT + telecom) typically deliver 18-30% lower TCO vs siloed vendors.

Do you support hybrid and multi-cloud environments?

Yes. IT Asset Management engagements regularly span on-prem, AWS, Azure and GCP. Engineering and operations are unified across these environments under a single accountable model.

Are services available outside India?

Yes. Cylentrix operates across India, USA and Singapore — supporting clients globally with follow-the-sun coverage and regional engineering presence.

How is regulatory compliance handled?

Each engagement ships with a control-evidence pack mapped to the relevant regulatory frameworks (RBI, SEBI, IRDAI, ISO 27001, SOC 2, PCI-DSS, HIPAA, GDPR, DPDPA). Quarterly business reviews include compliance posture as a standing agenda item.

READY WHEN YOU ARE

Build the
boundaryless enterprise.

Book a 30-minute strategy call with a Cylentrix principal — under NDA on request, no slideware, no upsell pitch.

RESPONSE WITHIN 1 BUSINESS DAY · NDA AVAILABLE ON REQUEST